We had the best experience using VisitPalermo. They guided us to the best accommodations and assisted us when we needed guidance and with such a super happy upbeat tone! Their recommendations were better than expected. It made our trip much more relaxing. They always responded quickly to our requests and offered various solutions. They are doing a great job. They spoke perfect english. We had an apt in the city (Palazzo Renda Alagna) in a typical neighborhood and we really enjoyed the closeness of the markets and shopping. We could walk or take buses wherever we needed to go. We didn't want to rent a car and it was very easy to get around from were we were staying. The apt was very clean and had all the necessary tools for cooking. The property was in an older building with lots of character. We loved the food at the markets, restaurants and seeing the old monuments. The Mondello beach was a short bus ride away and so relaxing and clean! Everyone was so happy in Palermo whenever we had questions.